WEBSITE ORDERS - PAYMENT INFORMATION

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michaelkors.eu accepts the following payment types for online purchases:

  • American Express
  • Visa
  • MasterCard
  • Maestro
  • PayPal
  • Klarna
  • Michael Kors Gift Card

If paying by card or PayPal, an authorization hold for the total amount of your order is placed on the payment method at the time of order placement, but you will not be charged until your order ships. If your payment is not authorized you will receive a message on the checkout page to try another form of payment. For Collect in Store orders, where available, a payment authorization will be placed at the time of purchase and held until you are charged for the order at the time of collection.

For customers in Austria, Belgium, Denmark, Finland, Ireland, the Netherlands, Norway, Poland, Portugal and Sweden, Klarna offers one or more of the following payment options

  • Pay Later: The payment period offered is 14, 21 or 30 days from shipment of the goods or availability date of the service.
  • Pay Over Time: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout.
  • Direct Debit: Your account will be debited after shipment of the goods or tickets/ availability date of the service or in case of a subscription in accordance with the timelines communicated.
  • Online Bank Transfer (SOFORT): The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.
  • The payment methods Pay Later, Pay Over Time and direct debit are only available in case of a positive credit assessment. General information about Klarna and the user terms can be found on klarna.com.

    Our checkout process uses Verified by Visa, MasterCard SecureCode and American Express SafeKey, where applicable, to verify your online transaction.

    Please note that not all payment methods can be used for every type of order – the payment methods applicable to your order will be displayed at checkout.

    Please also note in the event that you wish to return an item, any orders paid for by PayPal that are returned in store for refund can only be refunded to gift card. If you wish to receive a refund to your PayPal account, you must return your order by post.

    Purchases made by Klarna cannot be returned to store. They can only be returned by post.

    PRICING AND TAXES

    The pricing quoted on the site includes VAT (where applicable) at the rate in the delivery country on the day on which you place your order on the site. The prices quoted exclude shipping charges which are quoted separately and can be found in the Shipping & Delivery page. The final price of your order, including any shipping cost, will be communicated to you in your order summary before placing your order.

    We make every effort to display as accurately as possible the colors, features, price and availability of our products on the websites and cancelling an order is the last thing we want to do. The most common reasons for cancellation are if an item is out of stock, if we suspect fraud or if a product or price is incorrectly listed. We will notify you as soon as possible if your order is cancelled. For any questions about a cancelled order, please contact our Customer Services team.

    Your order is not confirmed and we do not bill your payment method until your order ships. If you placed an order that was submitted but not accepted, cancelled, or is still processing, you may still see a pending charge on your method of payment. You can track your order at any time online via our Order Status page.

    GIFT CARDS AND E-GIFT CARDS

    Please note: At this time, we do not offer for sale in michaelkors.eu any Michael Kors Classic Gift Card or Michael Kors E-Gift Cards.  You may, however, redeem your Michael Kors Gift Card on the site.

    You may check the balance of your Michael Kors Classic Gift Card or your Michael Kors E-Gift Card (each referred to here as a “Gift Card”) at any time by visiting a participating Michael Kors retail store or by clicking here.

    For a list of participating Michael Kors stores accepting Gift Cards on our website, see below.

    GIFT CARD TERMS AND CONDITIONS

    Your use of a Gift Card is subject to the following terms and conditions:

    • The gift card will expire after 36 months following the card’s issuance.
    • The card is redeemable for merchandise purchased at any freestanding Michael Kors store in the United States, Canada and at any participating, freestanding non-U.S. Michael Kors store, and at any participating, official Michael Kors website (subject to the website's shipping and other policies).
    • It should be presented at the time of purchase and may not be redeemed for cash except where required by law.
    • We cannot replace lost or stolen cards unless required by law.
    • Treat the card like cash.
    • We may issue a replacement card for the remaining balance.
    • For a list of participating Michael Kors stores and websites, visit www.michaelkors.eu.
    • For card balance inquiries, check at a participating store or by clicking here.
    • Your consumer rights are not impaired by the above.

    Participating Stores:

    All freestanding Michael Kors stores* located in the following countries are accepting Gift Cards: the United Kingdom,  the United States, Canada, Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Romania, Spain, Sweden and Switzerland.  Please see our Store Locator for store locations and hours. Please note: virtual gift cards purchased from michaelkors.de may only be redeemed in freestanding Michael Kors stores in Germany or on www.michaelkors.de. Virtual gift cards purchased from michaelkors.fr may only be redeemed in freestanding Michael Kors stores in France or on www.michaelkors.fr.

    *Michael Kors Gift Cards (including physical gift cards and e-gift cards) are not accepted in any Michael Kors travel retail stores, such as airports and cruise ships.

    GIFT CARD FAQS

    The standard Michael Kors Returns & Exchanges Policy applies to any products purchased with a Michael Kors Gift Card, as well as the purchase of Gift Cards themselves (except where a card has been opened, activated, used or its performance has otherwise begun). Any requested refunds of purchases made with your Gift Card will be refunded back to E-Gift Card.

    See our Shipping & Delivery Information and our Returns & Exchanges Policy for additional information.

    How do I use my Classic Gift Card to make purchases at michaelkors.eu?
    To apply the balance of a Gift Card to an online purchase at michaelkors.eu, simply enter the gift card number and PIN in the appropriate fields in the payment stage of our checkout process. On a Michael Kors Classic Gift Card, the gift card number and the PIN are on the back of the physical card. The gift card number and the PIN for a Michael Kors E-Gift Card can be found in the copy of the E-Gift Card sent via email to the recipient.

    How do I use my E-Gift Card in a Michael Kors store?

    To redeem a Michael Kors E-Gift Card at a Michael Kors retail store, print out the Michael Kors E-Gift Card email and present it at the time of purchase. Please ensure that your print-out includes a barcode, the gift card number and the PIN (or that you know the PIN) at the time of the purchase.

    Can I use both a Gift Card and another payment method to pay for an order?

    If you are using both a Gift Card and another payment method to pay for an order, the full Gift Card value will be deducted first, and then the balance will be paid using another payment method. For online returns only, if you are returning any item that was in whole or in part paid for using a Gift Card, the amount contributed to the payment via Gift Card will be credited to you via a new E-Gift Card.

    Participating Stores:

    All freestanding Michael Kors stores* located in the following countries are accepting Gift Cards: the United Kingdom, the United States, Canada, Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Romania, Spain, Sweden and Switzerland. Please see our Store Locator for store locations and hours. Please note: virtual gift cards purchased from michaelkors.de may only be redeemed in freestanding Michael Kors stores in Germany or on www.michaelkors.de. Virtual gift cards purchased from michaelkors.fr may only be redeemed in freestanding Michael Kors stores in France or on www.michaelkors.fr.

    *Michael Kors Gift Cards are not accepted in any Michael Kors travel retail stores, such as airports and cruise ships.

    ORDERS PLACED THROUGH IN-STORE ASSISTED SELLING TOOL - Payment Information

    Michael Kors accepts the following payment type for purchases placed through our in-store assisted selling tool:

    • American Express
    • Visa
    • MasterCard
    • Michael Kors Gift Card

    If paying by card, the total amount of your order is charged on the payment method at the time of order placement. If your payment is not authorized you will receive a message on the checkout page to try another form of payment.

    PRICING AND TAXES

    The pricing quoted on the site includes VAT (where applicable) at the rate in the delivery country on the day on which you place your order on the site. The prices quoted exclude shipping charges which are quoted separately and can be found in the Shipping & Delivery page. The final price of your order, including any shipping cost, will be communicated to you in your order summary before placing your order.

    We make every effort to display as accurately as possible the colors, features, price and availability of our products on the websites and cancelling an order is the last thing we want to do. The most common reasons for cancellation are if an item is out of stock, if we suspect fraud or if a product or price is incorrectly listed. We will notify you as soon as possible if your order is cancelled. For any questions about a cancelled order, please contact our Customer Services team.

    Your order is not confirmed and we do not bill your payment method until your order ships. If you placed an order that was submitted but not accepted, cancelled, or is still processing, you may still see a pending charge on your method of payment. You can track your order at any time online via our Order Status page.

    GIFT CARDS AND E-GIFT CARDS

    Please note: At this time, we do not offer for sale using our in-store assisting selling tool any Michael Kors Classic Gift Card or Michael Kors E-Gift Cards. You may, however, redeem your Michael Kors Gift Card.

    You may check the balance of your Michael Kors Classic Gift Card or your Michael Kors E-Gift Card (each referred to here as a “Gift Card”) at any time by visiting a participating Michael Kors retail store or by clicking here.

    For a list of participating Michael Kors stores accepting Gift Cards on our website, see below.

    GIFT CARD TERMS AND CONDITIONS

    Your purchase or use of a Gift Card is subject to the following terms and conditions:

    • The gift card will expire after 36 months following the card’s issuance.
    • The card is redeemable for merchandise purchased at any freestanding Michael Kors store in the United States, Canada and at any participating, freestanding non-U.S. Michael Kors store, and at any participating, official Michael Kors website (subject to the website's shipping and other policies).
    • It should be presented at the time of purchase and may not be redeemed for cash except where required by law.
    • We cannot replace lost or stolen cards unless required by law.
    • Treat the card like cash.
    • We may issue a replacement card for the remaining balance.
    • For a list of participating Michael Kors stores and websites, visit michaelkors.eu.
    • For card balance inquiries, check at a participating store or click here
    • Your consumer rights are not impaired by the above.

    Participating Stores:

    All freestanding Michael Kors stores* located in the following countries are accepting Gift Cards: the United Kingdom, the United States, Canada, Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Romania, Spain, Sweden and Switzerland. Please see our Store Locator for store locations and hours. Please note: virtual gift cards purchased from michaelkors.de may only be redeemed in freestanding Michael Kors stores in Germany or on www.michaelkors.de. Virtual gift cards purchased from michaelkors.fr may only be redeemed in freestanding Michael Kors stores in France or on www.michaelkors.fr.

    *Michael Kors Gift Cards are not accepted in any Michael Kors travel retail stores, such as airports and cruise ships.

    GIFT CARD FAQS

    How do I use my Classic Gift Card to make purchases using the in-store assisted selling tool?

    To apply the balance of a Gift Card to a purchase, simply present the gift card number and PIN at the payment stage of the checkout process. On a Michael Kors Classic Gift Card, the gift card number and the PIN are on the back of the physical card. The gift card number and the PIN for a Michael Kors E-Gift Card can be found in the copy of the E-Gift Card sent via email to the recipient.

    How do I use my E-Gift Card in a Michael Kors store?

    To redeem a Michael Kors E-Gift Card at a Michael Kors retail store, print out the Michael Kors E-Gift Card email and present it at the time of purchase. Please ensure that your print-out includes a barcode, the gift card number and the PIN (or that you know the PIN) at the time of the purchase.

    Can I use both a Gift Card and another payment method to pay for an order?

    If you are using both a Gift Card and another payment method to pay for an order, the full Gift Card value will be deducted first, and then the balance will be paid using another payment method. For returns only, if you are returning any item that was in whole or in part paid for using a Gift Card, the amount contributed to the payment via Gift Card will be credited to you via a new E-Gift Card.

    Participating Stores:

    All freestanding Michael Kors stores* located in the following countries are accepting Gift Cards: the United Kingdom, the United States, Canada, Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Romania, Spain, Sweden and Switzerland. Please see our Store Locator for store locations and hours. Please note: virtual gift cards purchased from michaelkors.de may only be redeemed in freestanding Michael Kors stores in Germany or on www.michaelkors.de. Virtual gift cards purchased from michaelkors.fr may only be redeemed in freestanding Michael Kors stores in France or on www.michaelkors.fr.

    *Michael Kors Gift Cards are not accepted in any Michael Kors travel retail stores, such as airports and cruise ships.

    Last Updated: 14.10.2020